Sales Manager - Client Relationship Manager - Benefits & Rewards Services Firm

We are hiring for Manager - Sales, Client Relationship Manager in Mumbai

COMPANY :Benefits and Rewards Services

DEPARTMENT :Sales

POSITION :Manager - Sales, Client Relationship Manager

AIM OF THE JOB -

- To maintain excellent relationships and have a defined call plan with all the KEY CLIENTS in the portfolio to leverage business opportunities.

DIMENSIONS -

- Capable to enhance business with existing client portfolio.

- Able to deliver on Institutional / Corporate cross selling numbers assigned for the branch.

- Capable to deliver on expectations at a leadership level, able to aggressively drive numbers for the branch.

- Able to manage Debt control and profitability.

MAIN ASSIGNMENTS -

Indicate the main activities / duties to be conducted in the job.

- Portfolio Management - To manage an assigned portfolio of Meal Voucher and Gift Voucher Corporate Clients in an identified territory.

- Client Relationships - To maintain and manage client expectations and resolve their concerns / issues in agreed timeframes.

- Sales Achievement - To achieve the set business targets for Meal Vouchers & Gift Vouchers by cross selling, up selling, reference selling within the assigned portfolio

- Debt Control - To manage the portfolio debt at desirable levels and as per the company policy. This is a critical activity.

- Team Work - To work with peers and cross functional groups in sync to achieve Customer and Business objectives.

- Client Visits - To meet and maintain a healthy track record of client visits to ensure good hold over any given account.

- Prioritization - To maintain excellent relationships and have a defined call plan with all the KEY CLIENTS in the portfolio to leverage business opportunities.

ACCOUNTABILITIES

- People Management.

- Driving Results.

- Good presentation skills.

- Effective communication.

- Building Talent.

- A - Will do- attitude.

- Self Motivated

- Fluency in English and local language.

- Proficiency in MS- Office.

PROFILE -

- 3-4 years in the CRM / CRE role with a Corporate.

- Managing a portfolio of Corporate Clients.

- Managing Relationships with Senior Management.

- Proven track record of basket selling to the Client portfolio

- Achieving Customer Satisfaction through timely resolution of issues / concerns

- Good understanding of the Corporate needs.

- Able to work independently in a competitive environment.

- Front line Sales / CRM experience in a well established Services or Hospitality industry would be an added advantage.