Sales Head - Used Cars

1. The candidate will be responsible for handling sales of used cars.

2. Responsible for developing new markets, and also to closely follow the parts market trends, exploring new business opportunities, focused on increasing sales turnover to the network whilst retaining budgeted profit.

3. Ensuring the network adhere to pre-determined SOP’s whilst achieving a high level of customer satisfaction.

4. Responsible for training

5. Analyzing Competitive Sales & distribution, strategy development and implementation

6. Benchmark on proficiency and market development.

7. Effective price competitiveness and satisfaction index improvement in the distribution chain.

8. Setting the targets and to ensure the process as per plan.

9. Directing, leading & motivating workforce and imparting continuous on job training for accomplishing greater operational effectiveness/ efficiency.

10. Demand Planning & Forecasting.

11. Actively involved in business, revenue & customer satisfaction planning. Segmentation of customers, deployment of resources & setting up benchmark for key deliverable's.

12. Managing customer service operations for rendering and achieving quality services. Responsible for resolving customer complaints on performance bottlenecks.