Sales Engineer - Network Security

Sr. Sales Engineer

Sales/Systems Engineering | Bangalore, India

Job Summary:

- The Sales Engineer (SE) is a customer focused technical sales professional who provides high level pre sales support and guidance to customers and collaborates with Territory Managers and partners to recommend and develop appropriate customer solution offerings. The SE acts in a consultative fashion and is looked to as an expert in his/her field by the account team and customers. Sales Engineers are regionally based.

Essential Functions

- Provide pre sales assistance for sales opportunities to customers and partners.

- Including installations, troubleshooting and training of Websense products.

- Refine and research technical requirements of the opportunity

- Define solution - options and articulate the benefits of Websense products

- Act as an interface between the Sales organization and technical staff to resolve outstanding issues

- Assist in closing business in regional territories through field visits to major account prospects

- Perform product demonstrations and presentations at customer and partner sites, company road show’s and events

- Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering

- Work closely with customers in the design and implementation/integration of Websense products

- Promote new and innovative approaches to addressing business challenges and problems

- Maintain a broad ;level of knowledge of industry trends and how Websense products add value

- Work to understand the customer’s business drivers and how to map these to a customer network platform, including identification of improvement areas in network design

- Set and manage expectations with senior stake holders and team members

- Travel throughout the region

- Perform other duties and projects as assigned Education and Experience

- 7 years experience as a Sales Engineer (2 of which must be in security)

Advanced understanding of internetworking, including new products and solutions

- Excellent knowledge of security solutions and technologies, including:

- internet security

- firewall technologies

- proxy technologies

- data loss prevention solutions

- Understand and be conversant about Websense, its solutions, product strengths, weaknesses, opportunities and threats

Soft Skills

- Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner.

- Demonstrated ability to make and take responsibility for decisions on major technical issues

- Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives

- Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Websense products and solutions

- Resilience and ability to handle stressful situations effectively while managing several tasks

- A self starter and proactive leader willing to display initiative with common sense

- Results driven and committed to ‘outcomes rather than output’

- Team focused, with the ability to gain the personal support of others Capable of developing empathy and rapport internally with staff and with customers and partners

- Strong work ethic and committed to quality

- Disciplined, organized and methodical in approach to tasks and activities

- Committed to the success of customers and colleagues

- Excellent negotiation and problem solving skills

Websense offers a comprehensive compensation and benefits package which includes Social Insurance, Supplementary Medical Insurance, Personal Accident for Life Insurance, Sick and Holiday Paid Time Off, Tuition Reimbursement, English Training and more.

Mahesh