Sales Account Manager - Staff Augmentation - Captive Clients

Position Title: Sales Account Manager

Work location: Bangalore

About our Client:

Our Client is a premier onsite/offshore software solutions and services company, headquartered in the Silicon Valley with offices across the United States, India, and Singapore. Our Client is recognized as the second largest private IT Company and ranked among the 50 fastest-growing private companies in the East Bay.

This opening with our client requires a passionate and motivated sales professional to own the following:

- Serve as the lead point of contact for all customer account management activities.

- Drive for customer excitement and act as customer advocate to exceed customer expectations on deliverables and relationship management;

- Negotiate contracts and close agreements to maximize profits

- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

- Prepare reports on account status

- Collaborate with sales team to identify and grow opportunities within territory

- Assist with challenging client requests or issue escalations as needed

- Internal liaison to ensure delivery as per committed SLAs.

- Periodic interface with client for rapport building and review

- Good at people management and handling escalations.

Requirements-

- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Strategic Account Manager or relevant role

- 5 - 8 years of relevant experience in the one of the following; Technology sales, IT services sales or Staffing sales.

- Must be well versed with recruitment life cycle and should know how to get the work done from recruitment leads.

- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

- Recent experience in staff augmentation/temp staffing is a must.

- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

- Excellent listening, negotiation and presentation abilities

- Strong verbal and written communication skills