RWL HealthWorld - Head - Information Technology

The Head- Information Technology shall exercise overall control and supervision of all activities related to IT.

Job Description:

- Oversee, monitor, control implemented SAP system in a retail/distribution environment

- Interface with SAP and benchmark with peer implementations to ensure leverage and efficiency in implemented SAP modules (MM/SD/FICO)

- Testing /Release & deployment of additional new software integration, system upgrades/patches, evaluate and resolve software related problems.

- Understand the current support issues and make a modification document along with Business users. Manage change requests - from definition to budget to execution.

- Coordinate with all the departments for IT solutions & support relates to IT functionality.

- Budgeting & Planning for IT infrastructure requirement & its dependency for appropriate IT solution.

- Opening & planning IT structure for the new Stores. IT setup Hardware/Software/Network.

- Liaise with FM/AMC Vendors for IT support; purchase & delivery of Hardware/Software

- Defining IT/System Policies, controlling & security levels IT access as per company policies & norms.

- Incorporating schedule system discounts/Promo activity & Tax rate structure amendment in system.

- Maintain, monitor, analyze system components and make recommendations regarding IT security, monitor network, computer and disk utilization.

- Scheduling and planning for regular preventive maintenance activities & keep the infrastructure up and running.

Desired Candidate Profile

- Should possess Comprehensive knowledge and understanding of SAP implementation

1. Functional and Project Management experience of SAP is essential

2. Knowledge of SAP licensing norms, licensing aspects is mandatory

- Should possess knowledge of SAP archiving and SAP BO/BI/MAP

- Should have good overview of SAP roadmap and associated new technologies e.g. SAP-HANA etc.

- Should be well versed with evolving digital landscape

- Should have deployed e-commerce portals and/or mobile applications

- Experience of IT infrastructure management

- Hardware sizing and performance; Hardware hosting; Data Security; Networking & Communications

- Must have worked at least 3 years with retail organization in a leadership role

- Should have developed and delivered an IT Roadmap/Strategy