- Understand and analyze business processes to identify potential opportunities for automation, facilitate workshops with the business operations and functional teams to understand the end to end to end processes.
- Provide design and development and documentation for automation solutions, including use workflow based logic to understand a current state of the business process from a workflow diagram and conceptualize future state of the same in an automated solution, and work with team members to create a compelling business case for suitable process automation opportunities and create accurate process definition documentation.
- Support Business and Technical Project Managers in developing project plans & timelines, establishing project deliverables and tracking project status.
- Support requirements gathering, including the collection of operational data to be included into any business case and to accurately measure automation impact.
- Two years or above working experience with experience in business analysis or process consulting.
- Expertise working on Visio or similar process mapping tools.
i Hands-on experience on some RPA tool
ii. Solution architect experience
iii. Consulting
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