Robo Silicon - Manager - IT - SAP B1

Manager - IT (SAP_B1)

Responsible for resolving/handling end-user tickets for SAP Business One and CRM.

SAP B1:

- Identification, logging and resolution

- Performing the Gap Analysis of the existing business processes and documentation.

- Install and configure business applications.

- Report generation for Senior Management as per the business requirements

- Streamline existing processes in the system

- Identify current blocks and hindrances in the system and resolve the same for smooth functioning.

- Manage Business Partner Master data settings, BP Roles, No ranges, Groupings, and Views according to business requirements

- Improve and streamline sales process including- sales order, Opportunities, Quotation,

- Coordinate with technical team members to reach the technical requirements.

- Prepare documentation and training/user manuals for business processes

- Good knowledge of Administration, Master data, Sales opportunities, Sales A/R, Inventory, Purchase

A/P, Financials, Banking, Profit centre, MRP, Service and Human Resource of SAP B1 Modules.

- Knowledge in Print Layout Designer, Crystal Reports Dashboards, SQL queries

- Testing of various business scenarios (UAT)

- Provides end - user training and support on BI Launchpad

CRM-Maintenance & Support:

- Strong proficiency with SQL and its variation among popular databases.

- Knowledge & Experience with some of the modern relational databases with best practices.

- Skilled at optimizing large complicated SQL statements.

- Capable of configuring popular database engines and orchestrating clusters as necessary and troubleshooting.

- Ability to plan resource requirements from high level specifications

- Familiar with tools that can aid with profiling server resource usage and optimizing it.

- Maintains Crystal Reports Server and our standard report library

- Provides expert level user support in the research and resolution of complex data issues. Generate Quest reports

Skill Required:

- Excellent Knowledge of SAP Business One version 9.2 and above

- 5+ Full Cycle SAP Implementation and Go live.

- Strong Knowledge in SQL 2014,2016 and above version. Strong in SSRS, SSIS & SSAS

- Strong knowledge of various business processes like supply chain, finance, PL, Balance sheet, inventory etc.

- Strong understanding of Data Migration tools

- Good communication skills- Written and Verbal

- Ability to work independently, as well as with cross-functional teams, including remote team members.

- Experience with Quest Analytics.

Qualification: BTech, BE /MBA-IT, having 5to 8 Years of similar experience in Process oriented organization, Well versed with SAP B1, Oracle or any CRM.