RML Information Services - Business Development Manager

Role & Responsibilities :

Planning & forecasting - Support business Head to :

- To Identify the customer base, focus markets

- Forecast sales & revenue

- Create product differentiation/road map

- Provide information & data and participate in the business planning exercise

- Deploy resources and plan for collection of competitor data

- Development of customer proposition

- Conduct market research to identify customer segments

- Collate customer data to analyze customer requirements

- Use the analysis to identify apparent & latent customer needs to support business head in developing compelling customer proposition

- Plan and organize resources for assumption testing for proposition development

- Will work on the Digital Media Space and responsible for business generation through Advertisement selling experience, Corporate B2B or Media Sales

- Building product specifications/ product range

- Propose differentiating product features to address current and future client needs

- Engage and work with verticals on product strategy, design, business requirements, feature and functionality trade offs and take approvals for a new set of propositions/products

- Support the business head to define product vision, design and feature set

- Collect and collate appropriate data to support decisions on product pricing

Account Management :

- Support the channel tactically to maximize sales productivity. Oversee the renewal of key accounts and build relationships with strategic clients.

- Gather customer feedback, market dynamics and competitive intelligence and use the data for product development

- Manage and coach customer support team to achieve high standards of service delivery

- Accountable for resolution of customer issues and ensure adherence to deadlines

- Develops implementation plans and aligns all relevant stakeholders to ensure efficient and timely execution of plans

Team Management : Maintains effective cross functional working relationships