Risk & Fraud Management Role - Fraud Control Unit - Unsecured Loans -

Job Description :

- The main role is to initiate the Risk and Fraud Containment Unit (RFCU) activities in Mumbai.

- Clear understanding of the company process and policies; identifying the various Gaps and recommending for improvements.

- He should be responsible for conducting Fraud investigations in the assigned locations, branches and territories.

- Experience in Unsecured loans is a must.

- Submission of adequate and timely information to the management.

- Customer visits to be initiated for Post Disbursement customers and OD customers.

- Collection of documentary evidence for the investigation conducted and recommendation for action initiation.

- Empanelment of good and feasible RCU agencies to assist in completing the RFCU activities of the company.

- Initiating Seeding and Mystery Shopping activities.

- Conducting various Agency audits including Collection Agency, FI Agency, RCU Agency, etc.

- Monitoring the operations of the staff and recommending corrections for improvement.

- Valuation of the fraud and assisting in the recovery.

- Audit process includes Merchant Visits.

- Receipt verification and data analysis from the MIS received.

- Report preparation and retail client visits.