Risk & Fraud Analyst - Banking

Responsibilities :

- Solely responsible for execution of below listed activities as per Standard documented processes

- Net Banking (Retail / Corporate) alert monitoring & calling activity.

- Register updation for Deactivation / Reactivation of ids in Retail & Corporate Net banking.

- Reconciling it against the Systems generated Reports

- Master Card alert / NPCI monitoring & calling activity.

- Register Updation for Maker Checker - Correctness of Blocking/Unblocking and Hot listing of Debit Cards.

- NPCI alert monitoring & calling activity.

- Velocity alert monitoring & calling activity.

- Timely attending to Customer complaints emails as per set TAT.

- Ensure error free Excel tracker updation.

Key Interactions : Inter Department Interaction on emails and calls for Emails queries/complaints received relating to Transaction validation activities.