Role: Senior Business Analyst - Junior BPM Consultant - Insurance Domain Requirement: - We are looking for a Senior Business Analyst -Junior BPM Consultant Insurance Domain with knowledge and experience in the insurance domain with an understanding of insurance processes and technical workflows related to that. - You will become a core design team member for Symphony - our low-code insurance workflow automation platform. In this role, you would: Manage Business Users: - Strong business focus and management of user expectations, ability to establish and maintain a high level of trust and confidence. - Work in a consultative setting with Business Users to define their requirements, desired - processes, etc. to drive better business outcomes - Coordinate with a various team at Customer to deliver the confirmed output within timelines Work with the team to conduct discovery of User's needs: - Develop the process gap analysis, perform optimization and identify improvement levers. - Develop timelines to implement a platform. - Analyse and Prepare Functional Requirement Documents (FRDs) and get them effectively built into the system. - Help prepare a document for the Business flow of the application using MS Visio, BPMN, etc. Ensure high-quality design and timely delivery: - Take the business user requirements and turning them into highly efficient and scalable processes - you're responsible for designing, modelling of all the processes - Coordinate with the development team for all kinds of enhancement/modification needed to be done in the system (All Technology) after performing gap analysis - Attend debriefing / walk-through sessions with functional leads and/or other designated project personnel following UAT - Reviewing Test Scenarios and Test Cases Foster post implementation adoption: - Work with business users actively to review the performance of processes, deep-dive into analytics, suggest optimizations and processes changes - Document (with the team) changed processes for the customer and working manual to refer to - Assisting the Business Users in understanding new functionality and getting functional sign-off Develop and Orchestrate process for Symphony Design team: - Building agile method for delivering Symphony to customer; set internal processes to manage that - Create effective documentation for processes you build, like BRD, PRD, FDD, wireframe, etc. - Contribute to the building of Playbooks and SOPs - Identify and analyze processes that can improve the current Symphony offering, e.g., optimizing how we build a quote generation process Mentoring Business Analysts: - Mentoring of Business Analysts - Provide constant feedback towards the development of each individual in the team. - Work closely with engineering, design, and business leadership to define the product vision and strategy for developing the RIA Symphony platform into a world-class technology platform REQUIREMENT: Must-Have: - Bachelor's degree in BE/ B Tech with relevant work experience in insurance domain - 7-9 years of Business Analyst experience. Prior experience in process design & development in the insurance domain. - A tenured, motivated, collaborative candidate with exceptional communication, Facilitation, negotiation and influencing skills with proven experience in working with diverse teams of business users and IT teams. - Ability to think creatively and strategically with a focus on achieving outcomes - Extensive Knowledge of health Insurance Processes and process designer tools like MS Visio, BPMN, BIZAGI, AERIS, etc. - Experience in using tools like JIRA, Azure, Miro - Experience in different requirement gathering / capturing user stories techniques like - Brainstorming, Document Analysis, Focus Group, Interface Analysis, Interview, Observation, Prototyping, Requirement Workshop, Reverse Engineering and Survey/Questionnaire - Experience in understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs - Requirement gathering, elicitation, and excellent knowledge of writing BRD, PRD, FDD, wireframe, etc. - Worked on crafting and grooming agile user stories - Sound planning and organizational skills - Evidence based decision-making skills - Aptitude to learn quickly and a superb attention to detail - Strong understanding of product development lifecycle - Knowledge of various work benches like underwriting, claims, operations, Sales, reinsurance, and their respective process - Documenting/ Handling all the technology-related items for the business users - Working knowledge of basic programming constructs like Python and APIs - Hands-on knowledge of Digital Business, Tablets, Web Application/UI Design - Able to interact and communicate with different levels of stakeholders from exec members to SMEs. - Maintain high standards of both oral and written outputs tailored to individual stakeholder needs - Excellent time management and organization skills, with the ability to manage multiple competing priorities - Business Analyst exposure to any segment of Hyper Intelligent Automation tools - Process Intelligence, MS Power Platform, BPM, RPA, IDP / OCR, AI, ML, Conversational AI, etc. - Should be open to learn new technologies and adapt to changing landscapes - Ability to communicate effectively with both technical and non-technical individuals. - One industry level business analysis certification will be a strong preference Good to have: - Advanced degrees MBA or CBAP, Business Analytics, Product Owner and Project Management Certifications will be good to have. - Good to have - Direct experience or past education as a developer is a huge plus, but not mandatory - Experience collecting both internal and external customer feedback and requests, empathizing with their challenges and opportunities, and prioritizing roadmaps to optimize results - Strong verbal and written business communication skills - Any previous experience in building automation platforms or business rules engines is a plus - Understanding the power of low-code, no-code platforms - BPMN development across any workflow automation platform, process engine, or rules engine such as - Appian, Alfresco, Camunda, Drools, Fico Blaze, Magnum, MIRA-Pos, ALLFINANZ, In Rule, JBPM, Pega, Pipefy; - Experience with BPMN 2.0, DMN is a plus - Built interface and apps on no code low code platforms is good to have ABOUT RIA: RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach, which is backed by how we use health data and digital health to keep our customers healthier. To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We're building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. WHY JOIN US? We're building the foundation of our team right now and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced, and you would make a clear impact! You'll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & the University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc. We're a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices.

Delhi NCR

RIA Insurance - Senior Business Analyst/Junior BPM Consultant 

RIA Insurance - Senior Business Analyst/Junior BPM Consultant  ,Job Description for RIA Insurance - Senior Business Analyst/Junior BPM Consultant  in Ria Insurance in  Delhi NCR for (7-9) years of experience. Apply Now!

Job Description for RIA Insurance - Senior Business Analyst/Junior BPM Consultant  in Ria Insurance in  Delhi NCR for (7-9) years of experience. Apply Now!