About us: We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs. Problem we are solving: In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction. Roles and Responsibilities: - Develop and execute go-to-market strategies for Rezo.ai's products, including product positioning, messaging, and sales collateral. - Conduct market research to identify customer needs, competitive landscape, and market trends. - Collaborate with cross-functional teams to create product launch plans, including customer segmentation, pricing, and messaging. - Develop and maintain sales enablement materials, including product briefs, case studies, and sales decks. - Monitor and analyze market and competitive trends, providing insights and recommendations to inform product development and marketing strategies. - Create and manage product marketing campaigns, including email, social media, and web content. - Work closely with the sales team to ensure they have the necessary resources and training to effectively sell Rezo.ai's products. - Build and maintain relationships with key stakeholders, including customers, partners, and industry influencers. - Measure and report on the effectiveness of product marketing activities, using data to inform future strategies. - Continuously monitor and optimize product messaging and positioning based on customer feedback and market trends. Skillset Required: - 1+ years of experience in product marketing, preferably in the B2B SaaS industry. - Strong understanding of product marketing concepts and techniques, including product positioning, messaging, and go-to-market strategies. - Ability to conduct market research and analyze market and competitive trends to inform product marketing strategies. - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Experience creating and managing sales enablement materials, including product briefs, case studies, and sales decks. Perks & Benefits: Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy. Life at Rezo.AI We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings. A highly inclusive work culture that promotes a relaxed, creative, and productive environment. Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance. Go on company-sponsored offsites and blow off steam with your work buddies. Why us? We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Noida

Rezo.AI -  Product Marketing Role - IIM/FMS/MDI/ISB 

Rezo.AI -  Product Marketing Role - IIM/FMS/MDI/ISB  ,Job Description for Rezo.AI -  Product Marketing Role - IIM/FMS/MDI/ISB  in Rezo.AI in  Noida for (1-2) years of experience. Apply Now!

Job Description for Rezo.AI -  Product Marketing Role - IIM/FMS/MDI/ISB  in Rezo.AI in  Noida for (1-2) years of experience. Apply Now!