About us: Rezo.AI is a dynamic and rapidly growing AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs. with a passion for innovation and a commitment to making a positive impact. We are a team of highly motivated individuals dedicated to revolutionizing Contact Center Industry through our groundbreaking products and services. As we continue to expand, we are seeking a talented Growth Strategist to join our Founder's Office and drive our growth initiatives. Problem we are solving: In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction. Job Summary: As a Growth Strategist in our Founder's Office, you will work closely with the company's founder and leadership team to develop and execute growth strategies that will propel our business forward. You will be responsible for identifying new opportunities, optimizing existing processes, and implementing innovative solutions to drive revenue, increase market share, and enhance our competitive position. This role requires a strong blend of strategic thinking, analytical prowess, and hands-on execution. Key Responsibilities: Strategy Development: Collaborate with the founder and leadership team to define and refine the company's growth strategy. Conduct market research, analyze industry trends, and identify potential areas of expansion. Develop actionable plans to drive growth across various business functions. Business Development: Identify and evaluate new business opportunities, strategic partnerships, and potential acquisitions. Conduct due diligence, negotiate agreements, and manage relationships with key stakeholders. Develop and maintain a robust pipeline of growth opportunities. Performance Analysis: Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of growth initiatives. Identify areas for improvement and recommend actionable strategies to optimize performance, drive revenue growth, and enhance operational efficiency. Market Research and Competitive Analysis: Stay abreast of market trends, customer needs, and competitive landscape. Conduct thorough market research and competitive analysis to identify market gaps, customer pain points, and opportunities for differentiation. Use these insights to inform growth strategies and product/service development. Cross-functional Collaboration: Collaborate with various internal teams, including sales, marketing, product development, and operations, to align growth initiatives and drive cross-functional execution. Foster a culture of innovation, teamwork, and continuous improvement. Qualifications and Skills: - Master's degree in business, marketing/finance from a Premier B-school. - 2+ years of experience in growth strategy or a similar role in a fast-paced environment - Proven track record of driving successful growth initiatives and achieving measurable results - Strong analytical skills and ability to translate data into actionable insights - Excellent strategic thinking and problem-solving abilities - Outstanding communication and interpersonal skills - Ability to thrive in a dynamic, entrepreneurial environment and adapt quickly to changing priorities - If you are a highly motivated, strategic thinker with a passion for driving growth and making a significant impact, we would love to hear from you. Perks & Benefits: Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy. Life at Rezo.AI We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings. A highly inclusive work culture that promotes a relaxed, creative, and productive environment. Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance. Go on company-sponsored offsites and blow off steam with your work buddies. Why us? We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Noida

Rezo.AI - Growth Strategist - Founder's Office - IIM/FMS/MDI/ISB/XLRI 

Rezo.AI - Growth Strategist - Founder's Office - IIM/FMS/MDI/ISB/XLRI  ,Job Description for Rezo.AI - Growth Strategist - Founder's Office - IIM/FMS/MDI/ISB/XLRI  in Rezo.AI in  Noida for (2-4) years of experience. Apply Now!

Job Description for Rezo.AI - Growth Strategist - Founder's Office - IIM/FMS/MDI/ISB/XLRI  in Rezo.AI in  Noida for (2-4) years of experience. Apply Now!