Reward360 - Technical Project Manager

Technical Project Manager

Responsibilities:

1. Voice of the customer - Understanding the voice of the customer to ensure that the platform/platform capabilities are delivered according to the expectations.

2. Customer Success - Work closely with the Customer Success Team to ensure that timely delivery and issue resolution for the customers.

3. Internal Stakeholder Manager - Work with the Development, QA, and DevOps to define the delivery plan and allocate tasks.

4. Delivery of Platform/Platform Capabilities - Tracking, monitoring, and evaluation of the end to end technical delivery.

5. Internal and External Communication - On-time and crisp communication with internal and external stakeholders.

6. Documentation - Management and maintenance of the required documentation for the technical delivery.

7. Reporting - Creating and sharing important data-driven reports to internal and external stakeholders.

8. Team Management - Manage a team of product and business analysts.

Requirements:

1. Bachelors or Master degree in computer science.

2. Prior experience as a programmer is a must.

3. 3+ experience as a Technical Project Manager is required.

4. End to end understanding of cloud-based platform delivery.

5. Good understanding of the LAMP(Linux, Apache HTTP Server, MySQL, PHP)/MEAN(MongoDB, ExpressJS, AngularJS and Node. Js)/MERN(MongoDB, Express, React, Node) stack.

6. Strong experience with the Agile Delivery Model is a must.

7. Understanding of AWS/Azure/GCP will be preferred.

8. Exposure to various Project Management tools is a must.

9. Experience in the BFSI industry will be a plus but it is not mandatory.

10. Excellent written and verbal communication skills are a must.