Retail Head - Store Operations

Key Result Areas:

- Shouldering the responsibility of directing store operations for the country

- Driving YOY business growth on Rs 150 Crores pa of base revenue across 100 stores occupying

1 million sq. ft. of retail space

- Instituting Standard Operating Procedures (SOPs) to ensure cost optimization

- Identifying market trends and ensuring stores are on the correct growth curve

- Enhancing image and implementing new store concepts to generate sales for achievement of targets

- Conceptualizing product development plans through competitive analysis

- Implementing & following up store practices and standards

- Managing & renegotiating the lease agreements for the company

- Propelling turnaround of declining stores

- Creating & expanding client relationships which required extensive local travel and liaison

- Maximizing customer satisfaction matrices by achieving delivery & quality norms

- Steering merchandising efforts in harmony with the business objectives; organizing promotion and merchandising activities to create market brand visibility

- Organizing flash sales, outside the store sales push, Vendor bulk to get rid of superfluous stock

- Supervising sale of zero sale items

- Undertaking Below-the-Line (BTL) promotional activities and maintained healthy business relations with business associates

- Collating information on product performance, market presence and brand activities vis-A-vis competition