Retail Head - eCommerce

We are hiring Retail Head role with an eCommerce based company at Delhi

JD :

- Responsible for Handling Multiple Large format stores

- Profitability Management Responsible for Top-line and Bottom-line. Driving business and Development plans

- Financial responsibilities, Managing costs, Capacity utilization and Productivity

- Customer Service Experience - Ensure service excellence through excellent Client Service Management, Customer Feedback & service quality mystery audit.

- Business development - Ensure effective business development, local tie -ups for corporate orders

- People Management - Responsible for team management

- Contributes to team effort by accomplishing related results as needed.

- Spearhead P&L accountability and analysis, strategic planning, business development, expense forecasting.

- Monitor and track competition for benchmarking and to initiate counter strategies

- Identify talent, nurture and retain key people through career planning

- Ensure adequate resourcing, training and infrastructure in the region to operate independently

- Coach, motivate and develop the regional heads to meet and exceed the business expectations of the region

Candidate Profile :

- A bachelor degree/PG with 6-8 exp overall

- Should have leadership quality

- Should have be on top of it attitude

- Should be very much energetic

- Should have experience of pharmacy products

- Should have experience of modern trade, supply chain etc.