Resource Manager Lead - Big4

Urgent Opening - Resource Manager Lead / Big4

You'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Responsibilities for this management level include but are not limited to :

- Responsible for creating and delivering on Global Work force strategy across business units.

- Totality of forecasting, Staffing, Scheduling and making adjustments in real time, capacity planning, work force management, productivity, utilization, efficiency, leading to profitability for the organization.

- Periodical tracking of actuals against the budget.

- Act as point of contact for resource booking confirmation, conflict resolution, and development of solutions in support of business goals

- Demonstrate critical thinking and the ability to bring order to unstructured problems.

- Build, maintain, and communicate resource forecast.

- Receive, analyze and report on weekly utilization reports to BU/Operational Lead.

- Work with Senior Managers and cluster leads to identify appropriate resource requirements for their respective clusters/markets.

- Alert Senior Management team of any potential concerns or issues with meeting key client deliverables due to resourcing.

- Manage and support the PwC Private leader in leading the expansion and growth in the overall Corporate practice.

- Run weekly resource meeting and facilitate resourcing issues / conflict resolution with Senior managers and BU/OU lead.

- Promote and encourage others to value difference when working in diverse teams.

- Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.

- Influence and facilitate the creation of long-term relationships which add value to the firm.

- Uphold the firm's code of ethics and business conduct.

People Responsibilities :

- Recommend process improvements for Resource Management.

- Responsible for managing overall utilization.

- Work with the Resource Management team to resolve any issues regarding under or over allocations of current staff members.

- Manage overall training/cross-training, hiring recommendations based on forecasted resource needs. Ensuring the right resources, with the right skillsets, available at the right times.

- Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.

- Develop & Manage a Cross Training program for the Professional Services team with the end goal of maximizing billable resource utilization.

- Build and foster high quality relationship with engagement team and territory teams

Leadership Attributes :

- Being positive, open minded, objective and agile with change.

- Quickly comprehend complexity and demonstrate humility.

- Inspire, develop and champion others to make a positive impact.

- Be able to create an environment to help optimize the energy of others to sustain high performance and drive transformational change.

Operational :

- Experience of developing quality framework and monitoring quality on a regular basis.

- Work with the team closely to closely monitor overall performance of engagements

- Ability to manage multiple tasks and tight deadlines with confidence

- Providing insight on process improvements

- Handling change management and transition

Soft skills :

- Strong written and verbal communication and interpersonal skills, including the ability to interact with tax professionals of diverse backgrounds.

- Positive attitude to learn and grow

Experience preferable in these areas :

- Experience in leading the Resource Management teams of other Big4 in India would be of added advantage

- Experience in partnering with hiring managers on hiring strategies & processes helping to have a desired pool of resources for staffing in terms of Headcount and skills.

- Experience of leading large teams and a desire to actively develop team members.

Qualification : MBA from a premier Institute

Experience : Minimum 10 to 12 years of experience as Resource Manager/Planner