Research Manager - ICT Industry

Research Manager for a leading global service provider of services for IT, Telecommunication & cons

Position Objective :

- The position calls for a highly motivated individual who possesses outstanding writing, presentation, client interaction and business development skills.

- A research orientation with a consultative approach is a must have in terms of skills and aptitude.

- These capabilities will ideally have been developed over the past 7 to 10 years in a recognized analyst role concentrating on the applied use of technology in the in the ICT industry with a focus on client devices such PC, Desktop and Imaging and Printing.

- Tracking, analyzing and sizing of India client devices market such that on delivery front he/she can advise IT enterprises from the perspective of strategy, markets and deeper nuances of industry in terms of trends and quantitative research.

- High ability to handle senior leadership of client organizations, media and internal stakeholders. Ability to create thought leader content and collaborate with team across domains.

- High degree of number orientation that too through primary research using various tools like interviews, surveys and client relationship.

- Build working relationships with key vendor contacts and engage with them on qualitative and quantitative discussions

- Data analysis including collection, entry, processing and maintenance of databases for regional research programs

- Questionnaire design and execution

- Presentation of findings to clients

- Answer client inquiries and track client interactions in the database

- Assist and co-produce press releases, media queries and appearances

- Additionally interactions with partners and ecosystem players to understand business growth, growth contributors, go-to-market approach would be desired

- Externally, this position will interact with some of the Group's largest clients as well as niche, industry-specific vendors. Hence, strong client facing skills and a keen business sense to identify and package products in a way that meets client's needs is desired

- Strong people management and interpersonal skills with an ability to develop relationships with field teams, other analysts and support staff

- Mandatory to have 7 years of relevant experience

Essential Skills/Areas of Expertise :

- Research Orientation specifically good experience in executing primary research.

- High degree of verbal, written communications. Should have experience in driving thought leader papers, reports and presentations.

- Should be able to handling and build relationship with senior leadership of Client Organisations

- Ability to learn and coach teams of various calibre in terms of providing high degree of leadership and mentorship

- Highly experience in creating and delivering external facing presentations providing in-depth market understanding and future directions.

- Must be able to create plans, updates and manage groups/programmes with a sound understanding of project management concepts

- Ability to build visibility of his/her teams members, align with organisation goals and objectives and drive business development

- Ability to be nimble and flexible with very high degree of learning capabilities.

- Ability to understand Processes, Products and Services and should be able to demonstrate innovation, improvements and high efficiency.

Characteristics & Traits :

- High degree of learning curve

- Build and sustain relationship

- Likes to innovate, create and takes pride in it

- Looks to bring continues improvement in people and processes

- Eye for detail with analytical bend

- Ability to understand organisation culture and build on it

- Very strong communication skills

Key Tasks :

- Timely delivery of the trackers

- Clear and practical project management

- Hands on research experience

- Timely delivery

- Motivated team to deliver high quality research

- Tracker Frequency

- Ability to own and drive consulting engagements

- Clear work/plan to work with metrics organisations

- Ability to glean key insights from primary and secondary research to meet client needs

- Timely delivery and insightful research

- Client dependent

- Successful report/ CIS program

- Ensure the report are aligned to market needs

- Ensure the report meets customer requirement

- Help in business development

- Customer retention / growth

- Successful transaction of CIS clients into other broader engagements

Experience of 8 - 12 years