- Should be able to lead a team of KAM's through planning, monitoring & reviewing of sales targets
- Should be able to manage existing customers
i) Customer retention
ii) Annual contract renewal with price increase
iii) Collection / DSO management
iv) Up-selling
- Networking with key customers to identify and address specific needs related to business development and service improvement
- Directing the conceptualization & implementation of competitive strategies for driving profitable business volume and strategic objectives in assigned accounts
- Market survey, competitor analysis to understand gaps of our services
- Control cost and work within the allocated budget
- Maintaining high customer satisfaction ratings, according to company standards
- Functioning as liaison between customers and internal teams ensuring client's requirements are met
- Directing the conceptualization & implementation of competitive strategies for driving profitable business volume and strategic objectives in assigned accounts
- Support the service team by providing client feedback
Didn’t find the job appropriate? Report this Job