Rentokil PCI - Assistant Manager - Credit Control

Rentokil PCI is the leading pest control service provider in India.

A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand.

Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India

About The Role:

The Assistant Manager - Credit Control is responsible for promoting prompt payment, reducing outstanding amounts to a minimum and identifying changes in payment patterns and proposing action to avert indebtedness.

The person will report to the Sr. Manager - Credit Control.

The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or contracts

- Ensure customers pay within their agreed payment terms, chasing payments if necessary, as per the company's debt collection procedure

- Making personal visits to customers for reconciliation & Payment Collection

- Regular customer account reconciliations and Monitoring debtor balances to ensure a reduction in debtors' DSO

- Focus on collection of Debts in Ageing Brackets over 180 Days

- Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum

- Hold weekly/monthly credit review meetings with the Sales & Operation Team

- Handle disputed bills and negotiate to bring payment within the agreed terms

- Propose write-off of irrecoverable receivables.

- Take necessary actions on need based in the cases of any payment disputes even legally if required in consultation with the CFO

- Statutory Compliance & payments

- Understand the PO terms & conditions and apply them in the company system.

- Checking contract/agreement terms & conditions as well as deciding contract Value in coordination with the Sales Team & Finance Manager

- Handling Vendor Registration procedure

- Making track of the Renewal of contracts/Projects.

- Taking care of and maintaining the client database, and coordinating with the technical team for solving customer problems.

- Making track & control for Invoice Submission.

- Advise customers of necessary actions and strategies for debt repayment.

- Understand and map the Payment Process at the Customer end.

- Providing reports to management regarding the debtor's position.

- Making track of NEFT /RTGS payments and taking responsibility for adjusting the payment in the system as per the payment advice.

- Handling process of Passing Credit and Debit Notes.

Key Result Areas:

- Promote prompt payment from customers as per agreed payment terms

- Reduce the outstanding amount to a minimum

- Reduction in debtor's DSO

- Liaise closely with BM/ABM to solve problems relating to payment issues

- Manage credit control system

- Handle payment disputes

- Monthly statements/reports to management

Requirements:

Competencies (Skills essential to the role):

- Assertive and Self-confident

- Positive Attitude

- Takes pride in their work

- Ability to work Independently

- Well Groomed

Educational Qualification / Other Requirement:

- Any Graduate/ postgraduate

- Min 3-5 years' experience in collections.

- Good in MS Office (Expertise in Excel)

- Preferably from MNC