Reliance Retail - Senior Product Management - Men Fashion

- Reliance Industries is seeking a rockstar Senior Product Manager for a new eCommerce venture in the fashion & lifestyle segment. This is a key initiative for the company in its endeavour to drive a digital revolution in India, enabling access to digitally enabled goods and services for millions of Indians.

- We are looking for outstanding candidates to join the consumer-facing Product Team that aims to revolutionize customer experience in the digital fashion environment by creating innovative, customer-first, viable experiences. You can be a part of developing and launching new services for this venture across channels - web, tablet, mobile, and future channels.

Key Responsibilities :

- User Engagement (Dwell Time + Utility)

- Conversion Funnel

- Customer Satisfaction/ Ratings

- Product ROI

What are the nature and scope of responsibilities the candidate should have handled :

- Identify and evaluate new product opportunities for the Men's apparel and accessories segment with the objective of creating a differentiated product experience

- Lead User Research with the objective of understanding the core needs of this fashion segment and come up with innovative solutions

- Prepare a business case on the problem statement with necessary market research

- Define product features and requirements that technology and business teams can relate with

- Test for usability, feasibility and robustness of the product

- Work closely with technology teams through development cycles

- Work cross-functionally to ensure technology, business and user needs are aligned

- Work cross functionally to drive Product Launches and Release

- Generate, share and action data-driven Insights to drive conversions and engagement

- Contribute to a culture of user-centered innovation, knowledge enhancement

- Train and manage high performance teams

Knowledge & Skills :

- Top-tier MBA with tech. education/ experience/ interest

- Superior analytical and problem-solving capabilities; Big Data experience preferred

- Customer first mindset - Ready to roll up your sleeves and get to the root of the every issue impacting the customer.

- Good technical knowledge

- Knowledge of any commerce platform features/modules including PCM, Order Management, Payments, WCMS, Vouchers, InStore, Customer Service, flexible search, workflow & collaboration, personalization.

- Direct exposure to consumer retail with a working understanding of retail economics

- First-hand product development cycle experience - Contextual Enquiry, Persona segmentation, Storyboarding, User Story development,

- Strong communication and interpersonal skills

- Top-tier MBA with tech. education/ experience/ interest

- 4-6 years strategic/product experience at a consumer facing product company

- Passionate about digital consumer innovations

- Abreast of new technologies, services and innovations, around the world

- Strong ownership mind set and deep customer empathy