Reliance Retail - National Head - Retail Operations

- Create retail strategy for the business - store roll outs, profitability of the stores, product line, merchandising, branding and advertising.

- Plan, forecast, report on sales, costs and business performance, according to company/brand requirements.

- Develop strategies and plans for business expansion and future development.

- Guide "Buyer" on creating the right product and price mix.

- Plan and implement advertising and promotional strategy and activities.

- Liaise with brand principals to develop new products suited for the market based on market research and past product performance.

- Plan and implement retail store merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image, in line with brand standards

- Manage costs and overheads, and all factors affecting the profitable performance of the business.

- Liaise with external agencies (brand principals) and authorities as necessary (advertising, PR, recruitment, training etc.).

- Seek and continuously develop knowledge and information about competitor's activity, pricing and tactics, and utilize the information to maximize business opportunities.

- Review overall store performance on key KPIs-performance, merchandising, audit scores and manpower.