Reliance Jio - Product Manager - Digital Payments & UPI

Role : 

We are looking for a dynamic Product Manager for Digital Payments with a specialist in UPI who is ready to work in a rapidly changing Fin-Tech industry. As a Product Manager, you will engage with cross functional teams as well as regulatory bodies to conceive, develop and launch digital payment products. You must be spontaneous, collaborative, driven & flexible to succeed.

Basic Qualifications

- Passionate about and/or experience working with Fin Tech Products

- 4+ years of product management experience in Digital Payments & UPI

- Bachelor's degree in Engineering (Computer Science) or related technical field

- Managing third parties & higher management to collect business requirements

- Experience identifying business opportunities & building a product roadmap + strategy

- Drives alignment and coherent product feature, business, and evangelism strategies

- Ability to handle multiple competing priorities in a fast-paced environment

- Strong leadership, stakeholder management, project planning and execution skills

- Ability to communicate clearly with technical and non-technical stakeholders at all levels

Preferred Qualifications

- MBA preferred

- Product Management & Fin-Tech experience

- Excellent oral and written communication skills

Key Responsibilities : 

- Oversee and manage the complete suite of Digital payments products for Jio Payments bank. The role requires a specialization in managing the UPI product. Complete understanding of the product, regulatory requirements, competitive environment and customer experience is a must.

- Managing across 4 channels for UPI - Jio Phone, Merchant, PG, MyJio - taking care of the overall P&L for the UPI Business - UPI Features management over each channel - Overall user experience across each Channel

- Looking after the complete Product Lifecycle - Product Note, BRD creation, Solutioning, Design, Development, Testing, Performance engineering, Risk, Recon & Settlement - Working with different stakeholders to implement the Business Requirements for the final Launch

- Relationship management with NPCI - for expedited support from NPCI for issues at our end - Circular & compliance management - Any new releases from NPCI

- Understanding the UPI Transaction data to create a GTM aimed at user acquisition & retention, revenue generation (ARPU) and Profitability

- bring down Customer Call backs with better messaging response

- Working with the Finance & Budget team to create M-o-M & Y-o-Y projections for business, evaluating the Pricing to suit our business goals

- Working with Marketing team to create campaigns & marketing content to align with the GTM strategy

- UPI Go Live - Working alongside PMO team for UPI 2. 0 delivery

- MIS Report Review - Analyzing the data daily - resolving Technical & Business declines with the help of Technical Support teams - creating a feature flow to curb the business decline -