Reliance Communications - Retail Area Manager

Primary Responsibility :

- Analyzing, Setting & Achieving Post paid & Pre-Paid Acquisition Nos. as per AOP

- Analyzing, Setting & Achieving overall Store Opex target

- Store operations process implementation & review

- Ensure Store profitability through Productivity improvement

- Achieve ESOp & Infrastructure Management

- Achieve Customer and Channel Partner satisfaction targets

- Franchisee Management

- Store Employee Manning, Training & Attrition control

- Reporting Structure

Experience required

At least 4-8 years of Experience, working with a Retail chain handling Sales, Operations & Franchisee Management.

Job Description

Overall responsibility for performance of ROR stores in assigned territory based on parameters of Sales & Operations which should lead to Revenue growth, Subscriber acquisitions(gross and net) in Voice and Data products

Ensure good quality acquisition for high eligible GADs

Strategize initiatives for Footfall generation, In-store conversion, cross-selling and Lead management

Retain and upgrade Quality customers

Audit and ensure implementation of all processes, systems and policies

Ensure merchandising and product display at stores

Manage Supply Chain and Inventory of SIMs, GSKs, Recharge and Devices

Ensure RW Inventory ageing remains within 90 days

Review store sales, operations and CS performance and take appropriate corrective actions for smooth and profitable running of stores

Manage Franchisees Life Cycle to ensure positive ROI and timely replacements

Ensure Channel payouts in time and attain high TSAT score

Ensure timely lease renewals and agreement updates

Ensure credit limit utilization by RMSs with minimum defaults

Ensure store staff availability and enhance Staff capability through Training leading to higher throughput and productivity

Salary Range: 8 - 10 LPA