Reliance Capital - Lead - Digital Products

We invite passionate product managers to be a part of the digital team @ Reliance Capital and build the customer experience that will define our - Go Digital- journey

Job Location : Mumbai

At Reliance Capital, we believe that

- Universal access to financial services is key in fulfilling dreams of every Indian

- As one of the biggest financial services company in India, we have the responsibility to innovate and make sure our financial solutions are accessible to every Indian

- Investing in technology and building a great digital customer experience is the only way to achieve that in a sustainable and profitable manner

We are looking for - Product Thinkers- who share our vision and beliefs.

Be a Builder -

- You will build the customer experience that will power the hyper-growth of Reliance Capital

- You will straddle the data, technology, marketing and UX worlds to develop digital offerings that our customers will love

- You will be part of the highly empowered - digital start-up team- at Reliance capital. Ideation to execution needs to happen at - Reliance Speed-

You are -

- A self-starter with a bias towards action and can break down complex problems to design elegant solutions

- An expert at - Influencing without authority-

- A great team player and always puts the team before self and enjoy winning together

- Data obsessed. Derive insights from data and use the same for product improvements and iterations. Also educate cross functional teams with actionable derived from deep data insights.

- Customer centric to a fault. Every decision we make is about delivering a great experience to the customer. Design thinking or User centric design skills will be a great plus

You will -

- Own the product roadmap for unified customer experience we are building for Reliance Capital (Web & Apps) and drive execution through aggressive deployment cycle

- Understand customer journey (both online and offline) and user experience to break them down into metrics that can measured, monitored and influenced to build a seamless and intuitive experience for the customer

- Translate VOC, marketing feedback, strategic vision of the business, intuition and inspiration into product features. Build business case and prioritize based on data

- Develop quick prototypes to demonstrate value and determine technical feasibility

- Work closely and influence business, engineering and design teams to develop aggressive implementation schedule and drive the same

You have -

- Demonstrated ability to achieve strategic goals in a heterogenous and fast-paced environment

- 5-7 years of product management or related experience in ConsumerTech, Fintech space

- Hands on experience in data analytics and data modeling techniques.

- Experience in developing at least two - design to deploy- web and app experiences (Android & iOS)

- Expertise in creating intuitive interaction design flows (Wireframes) for web and mobile and have a deep, holistic understanding of web and mobile user experience

- 2-3 years of prior Technology / Development experience

- Experience of handling vendors/ developers and their budgets

- Experience with design thinking with a focus on Digital Properties and technologies

- Demonstrable Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing

- Excellent problem-solving, organizational and analytical skills

- Ability to evolve product strategy based on research, data and industry trends

- MBA & Computer Science, Electrical Engineering, Mathematics, Statistics, or a related technical field, or equivalent practical experience