Relationship Manager - Supply Chain Finance - NBFC

- To contribute to the enhancement of the business & profitability of the Supply Chain Group by marketing / selling targeted products to existing customers and create new clients by effective networking & customer relationship management.

- To enable increase in Supply Chain business by identifying potential clients through self-sourcing, target market technique and referral networks.

- To prospect clients for Supply Chain business by building relationships with touchmpoints, extracting vendor/customer database from them and converting business frommthem to achieve sales targets

- To provide inputs to superiors on competitor analysis & latest market developments

- Periodically monitoring of the portfolio with regard to position of the account in the region

- Managing collections and delinquencies at regional level.

- To contribute to customer satisfaction of existing clients and customer retention.

- To stay abreast of the client requirements and monitor the relationship from initiation to closure

- To ensure that client promises are kept and their grievances are adequately addressed or highlighted to ensure client retention

- To achieve targeted profitability & fee income and collections

- To achieve periodic revenue & profitability targets by aligning action with the business plans

- To source higher fee-based business and identify newer avenues to achieve that target

- To be front ending at clients place for collections and managing delinquencies

To perform pre & post sanction activities like :

- Coordinating for execution of documentation & sanction of loan proposals with the credit risk team & Coordinating for disbursements or any subsequent deviations during the credit life cycle with the operations team

- To follow defined processes & improve upon them to optimize operations

- To coordinate with market intermediaries like banks & distributors for smooth Operations.

- To ensure collection of all post disbursement documents, PDC,s etc.