Relationship Manager - SME Segment - Commercial Banking Group

Position shall be based in the Commercial Banking Group (SME) of the Bank.

Role: Commercial Banking RM

Job Description:

1. Acquisition of new to Bank SME relationships, providing corporate banking solutions.

2. Deepening in the existing relationships by providing them Corporate solutions like Trade & Forex, CMS & SME Loans

3. Customer engagement & increasing the customer stickiness by offering corporate banking products like Tax payment, Internet Banking, trade products, CMS etc.

4. Co-coordinating with Service Team to resolve any issue raised by the client & offering industry benchmark services.

Key Relationships (Internal or External Stakeholders):

Internal: Branch Head, Cluster Head, Centre Head & Circle CBG Head

External: SME Customers

Major Competencies Required:

- Excellent Communication Skills, Managing change, Customer Orientation, Stress Management. Forward-thinking

- Academic Qualifications / Nature of Relevant Work Experience Required: Graduate or post-graduate with experience in Business Banking, Treasury and Foreign exchange field is preferred.