Relationship Manager/Senior Relationship Manager - Construction Finance

- Drive on-ground sales for the construction finance division by building strong relationships with developers and promoters

- Manage direct relationships with key promoters the location to identify and access opportunities for project lending, leverage the existing developer base and Group relationships by building strong relationships with key resources.

- Drive an increase in fee based income from real estate developers

- Promote cross-selling / up selling of group financial product offerings and utilize them as value differentiators; e.g. the home loan business is a big opportunity for creating scale through this channel.

- Source timely, accurate, quality and pertinent information and data primarily through market research/ feedback to assist in decision making of viability of project

- Gain a thorough understanding of customer needs and requirements

- Understand the technical and financial aspects of projects including project size, progress and risk factors

- Structure customized deals as per internal parameters and suit customer requirements

- Oversee the initial stages of the risk management process, collating the necessary documentation, carrying out preliminary risk assessments and forwarding the files to the credit team

- Coordinate with the risk and operations teams to evaluate and approve loan applications, while maintaining customer service levels including turn-around-time

- Communicate with customers on a periodic basis, identifying and addressing their issues so as to maintain high levels of customer satisfaction

- Manage the account renewal process, ensuring continuing relationships with key customers