Relationship Manager - Bank - Emerging Market

Details Required :

Experience Range 1-3 years

Location Bommasandra, Jigani, T.Narasipura, Sirsi, Gauribidnur

Relationship Manager-RL-Emerging Market (RL-EM)-Relationship Management

Roles and Responsibilities :

- To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance.

- Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given.

- Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value.

- Cross-sale of assets products.

- Back-up to relationship managers holding HNI relationships

- Ensure low attrition ratios.

- Customer acquisition through referrals from existing customers.

- Relationship management in branch banking.

Desired Candidate Profile :

- Graduates with total experience of 1-3 years with relevant experience of at least 1 year in financial services or banks.

- Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable.

- Experienced customer service candidates from financial services ( those from M-Fund, securities houses etc.) with sales orientation can be considered.

Locations : (Bommasandra, jigani, T.Narasipura, Sirsi, Gauribidnur.)