HR at Grampro Business Services Pvt Ltd
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Relationship Manager - Bank (8-10 yrs)
Elite Relationship Manager
Department : Retail Liabilities
Location : Mumbai
Number of Positions : Multiple
Reporting Relationships : Branch Manager Retail Liabilities
Level : Senior Manager
Level : M4
- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.
- Ensures high levels of customer service orientation and application of bank policy.
- Cross sells existing bank products to customers.
- Informs customers of new products or product enhancements to further expand the banking relationship.
- Plans and conducts special sales initiatives and events for prospective and existing clients.
- Coordinates with other group companies to provide seamless access to other products.
- Maintains complete relationship record for assigned customer accounts.
- Tracks customer complaints/queries and turnaround times for customer satisfaction
- Developing and maintaining banking relationships with a select group of high-net-worth customers through individualized customer service.
- Very good understanding of Trade and Forex & CA.
- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc
- Understanding of MF and Insurance an added advantage Customer orientation,
- High energy and drive.
- Go getter attitude.
- Self motivated with a passion to achieve.
Age Criteria: (Male : 33) & (Female : 36)