Lead, coordinate, and support Supply Chain Planning and Customer care efforts across all businesses within the region. Operational responsibility for leading the development and optimization of the - end to end- supply chain plans. Project/initiative leadership to support globally coordinated efforts as well as intra and cross-business planning initiatives within the regions.. A strong influencer to manage internal customer satisfaction metrics and to ensure optimal resource and support level for the team and for the implementation of the functional vision of optimized customer experiences.
Demand Planning
Supply Planning
Network Planning
Lead change management efforts
Integration Business Planning for Asia
Lead Customer Operations and Customer Service operations for Asia region
Enhancing Customer Centric culture in Supply chain
Ensures capacity, capabilities, processes and systems are in place to deliver expected support to customers and commercial organizations
Perfect Order - Ensures Order Accuracy, infull, on time and Billing Accuracy in toto to ensure Perfect Order
DC network Optimization
Promotes and project-manages the implementation of innovative processes, tools & systems
Ensures compliance to commercial policies, credit & revenue recognition policies, legal documentation, audit requirements
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