Regional Service Operations Manager - Life Insurance

We have one very urgent positions in one of BEST LIFE INSURANCE organizations across the following location

LOCATIONS - Mumbai

OFFERED CTC - 12lac to 15lac approx pa ; depending upon current CTC.

POSITION - Regional service operations manager

DESIGNATION - Senior Manager

SPAN OF CONTROL - Branches Handling - 18 approx ; Team- Direct 7- 8 and indirect 50

JOB DESCRIPTION -

Process Adherence

- Customer Complaint Resolution with TAT

- Branch Audit on Customer Service Process

- Persistency/ Customer Renewals

- Developing procedures and service standards for business excellence

PROFILE PREFERENCE - Relevant profiles handling multiple branches.

- Candidates previously worked with persistence, escalations, customer care but currently working in sales can be considered.

INDUSTRY : Insurance.

Extensive travelling within assigned territory .

Candidates who have been previously placed by TRUSTKLUB are requested to ignore . As a policy TRUSTKLUB does not intend to offer any candidate from an organisation with whom we are partners . Incase you are an unintended recipient by any means, where in both our firms are in partnership, request you not to apply to this position.

HURRY!! INTERVIEWS TO HAPPEN SOON!

Please mention your current CTC as well and your current location and reason ( for candidates who want to relocate ). We will forward your CV to the client for quick processing after a mutual discussion.

TCPL