Regional Service Manager - Automobile OEM

Regional Service Manager - Automobile OEM

- Set up processes and systems for delivering best in class customer service, service centre and charging infrastructure.

- Recruit the right team/ staff

- Develop training programs and processes for deployment and skill mapping

- Ensure customer satisfaction levels matching other best in class service oriented industries.

- Make installation trackable and seamless.

- Develop plan for proactive charging network installation.

- Build business model for service centre viability.

- Engineer from premier institute

- Handled service at least at a region level

- Experience in customer care preferred