- Set up and run the business of BL for the region / location
- Defining regional / location strategy for BL Business and executing of the same
- Planning & implementing competent region/location sales plans for BL to ensure regional level goals are overachieved.
- Relationship management with key stakeholders & DSA, connector partners & individuals
- Team management - train, lead, coach and motivate a team of Sales Managers.
- Ensure optimum productivity is achieved and team attrition is under control.
- Conflict management - mitigating issues and assessing the cost-benefit of cases
- Provide inputs to other parallel functions such as HR, Risk, and Operations & CC.
- Working with support functions for optimum TAT & service delivery
- Must have customer centricity and create a culture of customer satisfaction across all levels within the team
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