Regional Relationship Manager - Bank

Job Title: RRL

1 Provide expertise on Relationship Management in region.

2 Fulfill bank's goals, ensure focus on B2B2C acquisition, targeted approach to specific client segments, events initiated by MD CEO office.

3 Lead RMs for portfolio growth by focus on existing large relationship. manage regions Top 50 clients to ensure superior experience.

4 Induct NTB HNI relationship.

5 Improve client experience across by Acquisition, On boarding, Profiling, Regular Contact, Client Complaints, Trouble Shooting, Client Handover and Attrition. Ensure RM performance across CA, SA, Liabilities Bk, Investments, Ins.

6 Trade, FX, Cards etc. Provide product, process for sales and service of HNI clients, feedback to Program Team for improvement.

7 Complete requirements for Investments AMFI, IRDA bus and COC for RMs along with HCM and Compliance. Work with HCM to ensure recruitment of RMs, Build Team Capability to cross sell product, Develop Fin Planning, Advisory expertise, Provide learning through Joint Calls, Ensure positivity, team motivation.

8 Process and Audit.

9 Ensure all sales activity is recorded online as per the organizational process

10 Capture and maximize the business opportunity through detailed client profiling as per organizational process.

Priya Butail