Regional Partnerships Manager - FinTech/NBFC

Job Summary :

- The incumbent will manage the BC/Co-lending partnerships in select states in a business zone. It is an important front line, middle-management position with an opportunity to grow into a Zonal Head or National Head position.

- The incumbent should own the business life-cycle end to end managing the relationship with partner network for driving growth and ensuring quality.

About the Client :

Our client is a fast growing digital financial inclusion organisation, operating under an NBFC license, making affordable financial services accessible to millions of unserved and under-served households.

Key Responsibilities :

Primary :

- Manage relationship with all existing and new partners.

- Achievement of business as per the B-Plan, ensuring an adequate disbursement pipeline, ensuring zero delinquency and credit quality.

- Undertake cost effective tours and travels to champion the improvement of processes (On boarding, Orientation, Training, Disbursements and Collections) as the partner scales up.

- Drive initiatives to build competence of partners for enabling digital collections & strengthen operational process.

- Ensure Compliance (process and regulatory) across partner network.

- Drive collection efforts through partner network and third party collection agencies.

- Gather market intelligence around macro level geographical risks while assessing potential risks impacting partner network.

- Understand the product/platform and drive the feedback mechanism from the partners to the product team as per business requirements.

- Drive and manage the roll out of new partnerships through a team of SPOCs.

- Contribute towards enhancing the approach/framework for training, partner on boarding, program roll out and partner management.

Secondary :

- Use data and analytics for tracking and systematically improving the partner operations process and publish reports for the same to relevant departments to highlight process gaps and areas of improvement.

- Champion the resolution of partner issues reported by various monitoring and audit channels.

- Mentor/Guide the partner team for enhancing the process and frameworks to create a more efficient support ecosystem.

- Identify (support in identification) of new Partners/channels for growth.

- Identify and maintain readiness of Local collection agencies to support in case of force majure events.

The successful applicant :

- Must have 3+ years of experience in anchoring/championing partnerships, business, process, and collections.

- Must have a strong understanding of process, micro-lending business, collections and a knack for understanding technology.

- Must have thorough knowledge of micro-loan products, processes and related technologies. Understanding of the operating model of other MFIs / NBFCs driving this at scale.

- Prior experience in managing BC partnerships for Banks, NBFCs, SFBs individually and can manage 7-10 partners independently/Rs 100Cr+ in AUM.

Good to have :

- A business owner with a strong background in managing relationships and driving growth.

- Excellent interpersonal and team management skills.

- Problem solving and solution oriented.

- Process driven with a knack for business achievement.

What's on offer :

- Competitive salary with other employment perks.

- Opportunity to be a leader in a fast growing start-up.