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02/09 HR
Lead Consultant at Bizdom Consulting

Views:1000 Applications:266 Rec. Actions:Recruiter Actions:42

Regional Operations Manager - Warehousing - Logistics/Supply Chain (15-20 yrs)

Mumbai Job Code: 973095

Job Title : Regional Operations Manager (warehousing)

Reporting To : CEO

Level : M7

Location : Panvel

Minimum Qualification : Engineering Graduate, Graduate in Supply Chain

Desired Qualification : Post Graduate in Management

Age : 40 to 45 years

Required experience range : 15 to 20 years with minimum of 5 years of Leadership role

Targeted industry : Logistics/supply chain

Division : Contract Logistics

Department : Operations

Roles & Responsibilities :

Customer External :

- Lead in performance improvement engagements and strategic customer interfaces with top revenue customers

- Liaise at the appropriate level to ensure customer retention, development and growth of new business through farming

- Act as - focal point- for escalated issues

- Drive issue prevention & resolution for key and strategic customers

- Identify and develop potential, sustainable customer relationships

- Play an active role in supporting top level sales activities, being involved in large scale and strategic sales pitches as and when necessary along with respective vertical heads

Customers :

- Enable and facilitate the provision of services that meets or exceeds customer expectations and differentiates Company from the competitors

Internal :

- Provide advice/information on local business environment to facilitate business performance review & evaluation

- Work with Vertical Regional Head to define and deliver business strategy to achieve sustainable business growth in country & with respective customers

- Constantly scan the market to identify emerging trends and viable ventures/investment opportunities for warehousing, transaction and allied services

- Develop and agree customer wise business targets and KPIs/SLA

- Develop warehouse manager to independently work on development of project for improved efficiency & customer satisfaction

Country Staff :

- Provide leadership in the areas of communication and sponsorship to ensure a high morale and high level of motivation is maintained at all times

- Ensure HR policies and practices are aligned with business goals to attract and retain high calibre employees through reinforcing management behaviours throughout the organization

Stakeholder External :

Local Industry Groups, Government and Regulatory bodies and government leaders

- Represent and promote ACCI; establish contact with strategically important government officials/agencies, trade bodies and the general public in order to enhance ACCI

Internal :

Divisions and Business Units (BU) :

- Drive Business Unit's growth by leveraging synergies with other business units

- Interface with warehouse units, branch offices and other business unit's /departments with respect to regional/country programs

- Participate and support cross-business unit programs and activities which promote business integration and growth in value for its customers

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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