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Regional Operations Manager - Internet/Online (9-15 yrs)
- End-to-End ownership of operations of the city. Hire, monitor and manage a two-tier team of Area Ops Managers and Loan managers.
- Owning and delivering targets for key operating metrics- Efficiency, Productivity, fulfillment %
- Single point of contact between the ground operations team and the central team. He or she will have to coordinate with multiple stakeholders to solve real-time escalations on ground
- Ensuring Ops processes and policies set forth by the company are implemented on the ground and monitored to ensure 100% adherence
- Ability to evaluate and hire key resources within his/her team
- Training and mentoring team members on a regular basis and give them pointed feedback
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