Regional Manager - Sales/Servicing - BFSI/Telecom/eCommerce/Service Industry

Job Summary:

Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients.

Job Profile:

- Servicing the existing clients

- Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members.

- Per client revenue optimization

- Responsible for client retention or no loss of accounts

- Ensure strict adherence of sales process and internal procedures.

- Keep a close track on work in process, customer complaints and accounts receivables.

- Ensure timely delivery of services to clients

- Train, monitor & motivate a team of around 15 - 20 Executives with 2-3 Business Manager.

Qualification:

- Graduation and Equivalent, B.Tech Preferred

- MBA Top-B Schools Preferred

Knowledge And Experience:

- Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry

- Minimum experience of 1+ year in managing a team of more than 20-25 Executives with 3 layers of Reporting