Regional Manager - Sales & Services - Retail

Responsibilities:

- Lead a 3-tier team of Executives, Team Leads, and Business Managers

- Develop and execute strategies to achieve client retention and revenue targets

- Foster strong relationships with clients to ensure satisfaction and loyalty

- Recruit, train, and mentor team members for success

- Promptly address client complaints and provide effective solutions

- Offer expert consultation on digital marketing solutions

- Conduct regular in-person meetings with clients for effective communication

Key Success Factors :

- Proven track record as an aggressive self-starter and team leader

- Hunger for continuous learning and growth

- Positive attitude and customer-centric approach

- Strong team management and interpersonal skills

Qualifications :

- MBA with 1-5 years of experience in Sales/Servicing/Retention

- Preferably 1+ year of team handling experience with a focus on leadership

- Excellent academic record with 70%+ marks in 10th and 12th