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07/09 Sneha Jain
Consultant at Antal International

Views:88 Applications:21 Rec. Actions:Recruiter Actions:9

Regional Manager - Order To Cash - BPO/IT/ITeS - Asia & ANZ Region (8-12 yrs)

Delhi NCR Job Code: 1151438

Regional OTC Manager - Asia & ANZ


- Reporting to the Global Head of OTC, this role will be responsible for all OTC operations for the Asia and ANZ regions, including order set-ups, billing, recovery of debt, TDS/WHT calculations risk management and efficient cash flow cycle.

- Manage a team of up to 9 to ensure service delivery excellence across all OTC operations.

- Provides strategic direction and operational leadership for all O2C initiatives.

- Provide management with timely and accurate reporting that includes forecasting, performance, trend metrics and actionable management information.

- Act as an escalation point for the team on complex queries.

- Drive targeted AR reductions and maximize bookings.

- Ensures appropriate training and knowledge transfer occurs across all relevant business processes, including detailed set of global operating procedures.

- Help to instill relevant controls and maintain quality of output in a KPI driven environment to achieve monthly bookings, billing and collections targets.

- Establish a Right First Time (RFT) principle and 'fix at source' mindset.

- Promote and develop excellent working relationships across all internal and external stakeholders, placing the customer at the heart of any decision

- Knowledge and experience of all methods of payment and the different payment channels for receiving customer payments.

- Experience in measuring and managing performance, supported by sound analysis of information and statistics

Qualification: MBA Finance from top MBA Colleges

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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