Regional Manager - Operations - Healthcare

Report to : Director of Operations Geeks on Call

Responsibilities :

- Responsible for overall performance of assigned group of Branches-Mumbai,Pune,Ahmedabad

- Answer operational questions and issues from Branches, support sales and business management

- Assist in monitoring overall customer satisfaction.

- Maintain communication with all Branch Managers on a regular basis.

- Analyze Regional performance and provide feedback, guidance, training and encouragement in order to impact results.

- Assist in the developing of new operations procedures and policies.

- Assist training department with ongoing training.

- Conduct and attend regional meetings for assigned regions.

- Own P&L for Region

- Revenue Generation

- Working with BD and Sales team to develop business for the region.

- Strategy Planning, Driving entire business for branch

Requirements :

- At least 9 years Operations experience, have handled more than one branch.

- Experience in Medical/healthcare industry

- Strong communication skills.

- Strong analytical skills.

- Able to travel 10%-20% of the time if needed.

Skills Needed:

- Ability to Train Business Owners.

- Good written and verbal communications

- Ability to Analyze and think strategically

- Attention to Detail

- People skills