Regional Manager (Delivery & Customer Support) - Hyderabad - Telecom ROLE - Regional Manager (Delivery & Customer Support) LOCATION - Hyderabad INDUSTRY - Telecom GEOGRAPHIES TO HANDLE - AP / Telengana / Karnataka Experience : - Experience in Managing large projects and customer support function for similar company - Experience of managing big projects and offering after sales support - Experience in leading revenue of the services business - Strong planning and managerial skills - Excellent communication skills and interpersonal skills - Strong Technical Base to lead the team - Flair for Sales-and-marketing - Exposure to outsourcing concepts Key Areas : - Completion of all Projects as well as Services contracts, as per agreed terms with the customers in the region - Achievement of regional business revenue and gross contribution from these contracts - Responsible for project wise, Client wise account/deal and overall revenue from projects/service delivery / AMC point of view - Lead and enable best practices and global standards in services delivery - Responsible for achieving the timely business operations of billing, collections and DSO management for the region - Responsible for CSAT across customers for both Annual CSAT survey as well as quarterly pulse survey for the assigned region

Hyderabad

Regional Manager - Delivery & Customer Support - Telecom 

Regional Manager - Delivery & Customer Support - Telecom  ,Job Description for Regional Manager - Delivery & Customer Support - Telecom  in Spring HR Services LLP in  Hyderabad for (10-20) years of experience. Apply Now!

Job Description for Regional Manager - Delivery & Customer Support - Telecom  in Spring HR Services LLP in  Hyderabad for (10-20) years of experience. Apply Now!