Regional Manager - ATM Delivery/Installation - Manufacturing

Vacancy for Regional Mananger in a Manufacturing Company / Chennai.

Location - Chennai

Designation - Regional Manager

Years of Experience - 12+ Years

Job Location -

1. Ensuring the Timely Delivery of ATMs and other Hardware in his/her area of operations

2. Assuring the Installations of ATMs as per the Installation Schedules

3. IC (Installation certificate) Collections and Forwarding to the H.O as per the H.O Directive

4. Maintaining Delivery Data, Warranty Data and Warranty expiry Calculations

5. AMC Forecasting, Billing and Collection

6. Forecasting Engineers requirement, Recruitment Assistance to HO and Staff management

7. Staff Training and managing the staff quality measures

8. Call assigning, Escalation Management, Service Quality Management

9. Response Time, Resolution Time and TAT (Turn around time) Management as per the Company Norms

10. Maintaining the above call Data

11. Forecasting Spare Part requirements and Spare Management

12. Inter-department Coordination and ensuring timely projects implementation

13. Timely Staff Voucher clearance, approvals and reimbursement - Staff Welfare

14. Customer relations and Customer Management

15. Sales Payment Collection Forecasting, Submitting Bills and Collections as per H.O Directive

16. Cost control measures and keeping the support functions costs to the minimum

17. Staff welfare, Time and Attendance, Leaves and Absence, Office Discipline and Decorum

18. Upgrade Sales and Consumable Business.

Prajakta Udeshi
022 - 65626213
Radford Global Ltd