The position involves following job responsibilities :
- Taking ownership of the sales process, following up with MICE clients, and addressing their queries and concerns
- Cross-selling and promoting various destinations and products offered by the travel agency
- Preparing proposals, and quotes, and coordinating with product and sales teams
- Advising clients on suitable products and services based on their requirements
- Building relationships with existing clients and addressing any complaints
- Assisting with monitoring service providers to ensure the delivery of high-quality services
- Conducting site inspections of hotels, restaurants, and other venues
- Coordinating booking requests with the operations team for various services
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