Regional Head - Employee Services - Service Industry

Company Name: One of the Leading Service Industry

Job Position : Regional Head - Employee Services

Job Location - LowerParel

Job Role :

1. Overall responsibility of Client Retention and Service delivery as per SLA. Building strong mutually beneficial professional relationships with internal and external stakeholders at all levels.

2. Responsible for overall HR process and policy compliance for the region/unit. Keep up to date with legislative changes and review policies and procedures accordingly.

3. Managing customer feedback through Service Reviews. Use key metrics to challenge and drive continuous improvement in people management processes and overall business effectiveness

4. Monitoring employee query management, response tracking system, employee Data Management and quality control

5. Monitoring Employee benefits administration, payroll and compliance process. Ensure any benefits or pay concerns are identified and addressed with line managers to ensure satisfactory employee engagement levels are maintained.

6. Ensuring that team is motivated to deliver high level employee services

7. The role will be responsible for training and monitoring the performance of the other full time HR Administrator in the team

8. Contribution to goals of the department through customer satisfaction, service efficiency and cost savings

9. Supports & delivers HR projects

10. Being proactive in developing, introducing, reviewing and improving HR Administration processes

If you are looking for job change & interested for any of these positions, then please apply in your updated CV in word format along with necessary details filled in it :

Current Company:
Current Designation:
Reporting to whom(designation wise):
Team Size:
Total years of experience:
Current CTC:
Appraisals for this year done or Due :
Expected CTC:
Notice Period:
Interview Availability:
Reason for Job Change:
Current Location:

Tejashree Masal,
Senior Executive Resource
Up Man Placements Pvt. Ltd
Contact - 9920535040