Regional Head - Collection - BFSI

Regional Head-Collection

Managerial Responsibilities :

- Motivating, managing and counselling the Collections Managers & Officers to ensure their continued focus towards achievement of overall area target.

- Tracking efficiency & effectiveness of the Collections Managers & Officers on a Daily basis and providing feedback to them.

Functional Responsibilities :

- To ensure maximum Collections and Recoveries.

- Ensure that all procedures and controls are strictly followed.

- Ensuring that all cases are handed over to the Collections Officers within prescribed time frames and are appropriately actioned.

- Guiding the Collection Managers & officers on specific cases to ensure maximum resolution.

- To ensure close coordination with Legal manager/team to enhance Collections and Recovery efficiency.

- Tracking efficiency & effectiveness of the external agencies on a weekly basis and providing feedback to the agency Collection officers