Regional Director - P&L - Business Group

Manage a P&L of c85 Crore

- Acquire SME, Mid-sized companies and Large Enterprises to join platform as its Paid members

- Develop & execute annual operating plan - for customers, revenue as well as cost of operations

- Minimize investment by managing the cost of acquisition (COCA)

- Design and execute customer engagement process to ensure clients are actively engaged with the platform

- Instill customer service orientation amongst the team, thus maximize revenue by ensuring customers renewals and subscribe to higher value solutions (farming).

- Collect business needs of the businesses and work with the product team to define the product improvement plan and feature bundling to meet the needs of a larger set of customers

- Hire, train and retain a team of people to meet and advise the customers on their digital business promotion strategy and build lasting relationships with customers

- Design product and pricing strategies to acquire more customers

- Ensure proper customer on-boarding by establishing strong cross functional connect with due stakeholders to ease both employee and supplier lifecycle. This shall include both pre-sales - with product / data / training teams, as well as post sales - with verification / production teams