Regional/Cluster Head - Branch Banking

Designation : Regional / Cluster Head - Branch Banking (Consumer Banking)

HR Grade : AVP / DVP / VP

Reporting To : State Head & Zonal Head

Eligibility for Application : Candidates presently working with reputed Bank as Cluster Head / Regional Head in or around Jaipur region.

Responsibilities -

Branch Administration

- Implementing competent strategies for business with a view to penetrate new accounts and expand existing ones for meeting pre-determined business objectives and targets.

- Identifying new streams for revenue growth for Retail Banking Products and developing marketing plans to build consumer preference.

- Determining financial objectives, preparing & implementing systems, policies & procedures for streamlining the banking operations.

- Maintaining branch records & periodically submitting the reports to H.O for decision-making purposes.

Banking Operations

- Responsible for generating business for various banking products like Savings & Current Accounts, Mutual Funds, Fixed Deposits, Shares etc.

- Taking various initiatives for increasing customer penetration for sales, viz. organizing building camps, children painting and poster competitions in schools.

- Conducting product presentations & promotional activities for market development & brand visibility.

- Accountable for internal process control for:

- Lodgments and withdrawal of shares, upgrading & down grading of customers risk profile, periodic valuation of shares, recoveries & handling customer queries.

- Credit cards application processing, manual authorizations, reconciliation of payments and accounts, collections and recovery.

Sales & Marketing / Business Development

- Initiating contact with potential customers for developing leads, direct sales & cross selling insurance / banking/ financial products.

- Marketing & distribution of financial and retail banking products like Current / Savings Accounts, Personal Loans, Car Loans & Mutual Funds along with Certificate of Deposits and Term Deposits.

- Business planning and analysis for assessment of revenue potential in business opportunities.

- Conducting competitor analysis by keeping abreast of market trends & achieving market share metrics.

- Conducting product presentations & promotional activities for market development & brand visibility.

Client Relationship Management

- Managing customer centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms.

- Developing relationships with key decision-makers in target organizations for business development.

- Developing the satisfaction level of customers by rendering services beyond excellence in order to optimize a high percentage of customer satisfaction and retention.

- Interfacing with the clients for suggesting the most viable services & product range and cultivating relations with them for securing repeats business.

- Team Management

- Training leading & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.

- Creating and sustaining a dynamic environment to foster development opportunities and motivates high performance amongst Team members.

Please share your Resume with following inputs in mail body -

Current Organisation -
Current Designation and HR Grade -
Current Fixed CTC -
Current Book Value Size -
Notice Period -
Expected –
Reason for Change -

Shweta Joshi
Sr. Consultant - Delhi