Regional Business Head - Housing Finance

Company profile :

The company provides housing finance primarily in rural areas of India. It offers loans to build a new home, buy a new home, renovate or repair a house, and extend a house or build sanitation. The company was founded in 2007 and is headquartered in Mumbai, India and is a subsidiary of one of India's leading financial service providers.

Job Purpose Statement :

To manage overall business operations in his state and ensure that they are carried out effectively and efficiently thereby achieving desired business results.

Duties & Responsibilities :

For Business Development :

- Maintaining relationship with village authorities, managing local bodies and politically influential people

- Travel extensively in the state for identifying new business opportunities and potential village clusters to increase business coverage

- Develop promotional and brand building plans and get those implemented for generating leads and for enhancing market penetration

- To understand & carry out all the other responsibilities as per the instruction by the company

For Portfolio Health :

- Ensuring good quality loans.

- LTC Evaluation & PDC control

- Ensuring low NPA's in the region

- Counseling defaulters to make timely payment of EMIs

- Ensuring timely collection of the EMIs

- Ensuring profitability of the states through effective cost control and AFC collection by State

For Process improvement and Adherence :

- Verifying files where subsequent disbursement request are not forthcoming.

- Conducting random verification of properties financed during branch visits

- Monitoring proper documentation of loan files of the region as per the norms and regulatory requirements are being adhered to.

- Ensure to maintain monthly and quarterly reports and records

- Manage effective Product & Process Improvement through constant process development.

- Implement policies and procedures in allocated state and ensure that the team adheres and follows those

For Customer Satisfaction :

- Attending and redressing customer grievances on timely basis

- Ensuring speedy disbursals of Home Loans

For Employee Development and Engagement :

- Guiding and motivating team to deliver performance.

- Regularly reviewing and monitoring performance of the team members

- Timely connecting with the employees to ensure their involvement and engagement.

- Manage attrition in the state and implement measures to reduce attrition

- To ensure timely Recruitment of employees as per the manpower budget

- To ensure mentoring of the new joinees and impart training for functional & behavioral needs.

Position base location : Bhopal

Span of control over region : Guna/ Vidhisa/ Sagar/ Bhopal/ Raisen/ Dewas/ Nimar/ Dhar/ Indore/ Ujjain/ Ratlam/ Shajanpur/ Mandsaur/ Sehor/ Rajgarh/ Hosangabad -40 plus branches

Organizational Relationship :

Reporting to : Managing Director

Manage : 300 employees

Key Challenges :

- Controlling attrition

- Keeping the team motivated and guiding them

Decision Making Authority :

- Which areas to penetrate in

- Where and how to allocate resources

- Recruiting staff

Job Requirements :

Professional Qualification :

- Post Graduate with minimum 8 years of experience

Skills & Knowledge :

- Good Interpersonal Skills.

- Decision Making

- Communication

- Team Handling

- Analytical Ability

Competencies :

- Strategic Business Orientation

- Leadership through Sustainability

- Customer Focus

- Innovation Led Transformation

- Result Orientation with Execution

- Excellence

- Leveraging Human Capital

- Weaving Passion and Energy at Work